Privacy Notice

Last updated: 5/31/2026

This Privacy Notice explains how It's Time ("It's Time", "we", "us") collects, uses, shares, and protects personal data when you use our countdown calendar service (the "Service"). It's Time is the data controller for personal data described in this notice.

1. Data we collect

Account data: name, email address, password (hashed), authentication identifiers.
Content you create: event titles, dates, categories, reminder settings, uploaded audio files, recorded voice alerts.
Usage and device data: log data, IP address, browser type, device identifiers, pages viewed, timestamps.
Support messages: any messages you send us.
Payment data: handled by Paddle (our Merchant of Record). We receive limited billing metadata such as subscription status, plan, and the last four digits of the payment method — we do not store full card details.

2. How we use your data

To create and manage your account (contract performance).
To provide, operate, and improve the Service (legitimate interests).
To send reminders, alerts, and transactional emails you request (contract performance).
To prevent fraud, abuse, and security incidents (legitimate interests).
To comply with legal obligations (legal obligation).
To respond to your support requests (legitimate interests).

3. Legal bases

We process personal data on the basis of (a) performance of our contract with you, (b) our legitimate interests in operating and securing the Service, (c) your consent where required, and (d) compliance with legal obligations.

4. Sharing your data

We share personal data only with:

Service providers / subprocessors: hosting, database, analytics, email delivery, and support tooling providers acting under contract.
Paddle.com Market Limited as our Merchant of Record, for sale of subscriptions, subscription management, payments, tax compliance, invoicing, and refunds.
Professional advisers (legal, accounting) where necessary.
Authorities where required by law or to protect our rights.

5. International transfers

Where personal data is transferred outside your country of residence, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

6. Data retention

We retain personal data for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion at any time.

7. Your rights

Depending on your jurisdiction, you may have the right to access, rectify, erase, restrict, port, or object to processing of your personal data, and to withdraw consent. You may also lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details below.

8. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and secure cloud infrastructure — to protect personal data.

9. Cookies

We use strictly necessary cookies to keep you signed in and to operate the Service. We do not use advertising cookies. If we later introduce analytics or non-essential cookies we will update this notice and obtain consent where required.

10. Children

The Service is not directed to children under 13 (or the minimum age in your jurisdiction).

11. Changes

We may update this notice; material changes will be communicated in-app or by email.

12. Contact

For privacy questions or to exercise your rights, contact us through the support channel in your account settings.